Earn Trust, Learn Trust


Trust

Trust within the Teknocrat community cannot be bestowed or bought, it generally has to be earnt. As Teknocratians' most sacred IP and or part of their bankroll is on the line within the Teknocrat community and via transactions facilitated therein, we aim to have a very clear, concise, and measurable road from novice user, to trusted user.

No site or app or community can guarantee trust - as no site or app or community can guarantee the behaviours of its human users. So we don't inflate expectations by claiming to guarantee trust. But we do try to provide the stepping stones for users on both sides of any transactions to have as many tangible indicators to instill trust. The rest is up to you.

THIRD PARTY VERIFICATIONS

Email

Email

Email Account Verification ensures that all Teknocrat users must have a valid email address verified before they are permitted to interact with any other members. This is the first barrier and perhaps the easiest verification to obtain, but it is a baby step towards gathering both information and commitment from users to be forthright about their details before they are given any significant access to Teknocrat.

Stripe

Stripe

Teknocrat uses Stripe as it's primary payment gateway. Stripe is a digital payment gateway comparable to Paypal and is very well regarded globally for its functionality, ease of use and security chops. Built into Stripe verification is the concurrent verification of any user's bank account details. Within the international banking system obviously there are varying checks and balances in place to avoid false bank accounts or false ID used in creating bank accounts - these checks have been initiated in part to prevent or diminish global money laundering. For users to send or receive funds for the sale or purchase of ideas or requests or to facilitate collaboration within Teknocrat - they must be Stripe verified. This inherently includes the further verification of their identity and bank account due to the way Stripe is set up to be secure for all users.

Facebook

Facebook

This verification step is not mandatory but if users want to build trust and build indicators that they are worthy of trust for the sake of conducting transactions it would benefit them to also enact Facebook verification. Facebook accounts can be created without true identity verification, but some kind of additional layer of verification via Facebook is better than none. The fact that users are willing to make that extra effort and take that extra step may or may not be a positive trust indicator, but it is better than no trust indicator.

LinkedIn

LinkedIn

This verification step is not mandatory but if users want to build trust and build indicators that they are worthy of trust for the sake of conducting transactions it would behoove them to also enact LinkedIn verification. LinkedIn accounts can be created without true identity verification, but some kind of additional layer of verification via LinkedIn is better than none. The fact that users are willing to make that extra effort and take that extra step may or may not be a positive trust indicator, but it is better than no trust indicator.

Twitter

Twitter

This verification step is not mandatory but if users want to build trust and build indicators that they are worthy of trust for the sake of conducting transactions it would behoove them to also enact Twitter verification. Twitter accounts can be created without true identity verification, but some kind of additional layer of verification via Twitter is better than none. The fact that users are willing to make that extra effort and take that extra step may or may not be a positive trust indicator, but it is better than no trust indicator.

SAFETY MEASURES

Originality

Per the 'Rules Of Engagement' section of the Teknocrat site footer, one of the requisites of selling an idea on the Teknocrat platform is that it must be demonstrably original. So if any Teknocrat-ian finds substantiation of any kind that a listed idea is indeed not original, or that there is a possible conflict with existing 'IP protections', then they can report the idea and the idea will automatically be taken off the site by Teknocrat - until such time as the owner of the idea can counter the report with credible documentation to prove that the idea is original. After a sale of an idea, there is the 48 hour escrow period for buyers to also put the idea to the test and see if there is any evidence that the idea is indeed not original. If so, the buyer can lodge a dispute and the transaction will be automatically cancelled and any monies paid, be refunded (minus the Teknocrat handling fee) to the buyer. Originality must be investigated by both buyers and sellers, Teknocrat cannot guarantee this. The onus is on Teknocrat users to investigate, but Teknocrat will take action if lack of originality is exposed.

Exclusivity

Like originality, exclusivity is a mandatory requisite for an idea to be listed. This is also referenced in the Rule Of Engagement in the Teknocrat site footer.

Teknocrat cannot guarantee that an idea is exclusive - the onus to investigate this via due diligence falls on both the seller before they list and upon the buyer before they buy.

Exclusivity in this context refers to the fact that the buyer has not already sold the same idea to anyone else, in any context or venue - whether on Teknocrat or otherwise.

Whilst Teknocrat cannot guarantee exclusivity - we can and will take action to either remove a listing if it is reported by any user with substantiation that it is not exclusive - or cancel a transaction if lack of exclusivity is brought to our attention during the 48 hour grace period of escrow. If this happens (from a buyer or any other user) then the monies paid by the buyer will be refunded (minus the Teknocrat handling fee).

Escrow

The balancing act that must be maintained by both buyers and sellers on the Teknocrat platform (ie in the Teknocrat marketplace) is that enough information (partial disclosure) must be provided by sellers to whet the appetite of potential collaborators and buyers. To garner interest in what need or problem the idea addresses, but do so without also giving away how the idea works or is unique etc. As if that information is given away prematurely, the idea becomes non-exclusive and far less valuable, if not completely devalued.

Apart from setting up some guidelines as to what information is disclosed in the partial disclosure inherent in listings, Teknocrat also allows a 48 hour escrow period. This means all ideas sold will have the funds paid held in an escrow account by Teknocrat - for 48 hours - to allow the buyer time to investigate if the idea was represented correctly, addressed the need or problem it purported to, and was both original and exclusive.

If the buyer believes the idea was not what it was 'packaged' as by the buyer, they can lodge a dispute via the footer link on the Teknocrat site and the transaction will automatically be cancelled until or unless the seller can substantiate that the dispute is invalid.

If the dispute is lodged by the buyer, the monies paid by them will automatically be refunded (minus the Teknocrat handling fee).
 

Contact details disclosure

Teknocrat is a digital marketplace that does not disclose the full contact details of buyers and sellers and or any marketplace visitors. until a sale of an idea is transacted.

Once an idea is sold, the full details of both parties - the buyer and seller - are disclosed to each other, so that thereafter there remains some accountability on both sides.

If the buyer cancels a transaction incorrectly, and or correctly, and thereafter at any time they use the IP disclosed to them (in contravention of the Teknocrat terms and the Confidentiality Agreement agreed to by all Teknocrat users) then any Teknocrat user can report the perceived breach of IP protection and confidentiality, and the seller reserves the right per Teknocrat terms to seek legal and or financial recourse against said buyer.

As the escrow period is after the sale it is not a foolproof protection for buyers, but it is another layer of protection provided by Teknocrat to all buyers in the hope that it will help deter 'bad faith' or erroneous transactions / sales of ideas.
 

Dispute Resolution

Dispute Resolution is the means by which Teknocrat facilitates the lodging of a dispute over a transaction - whether between a seller and collaborator or between a buyer and seller or any other permutation thereof.

The dispute form can be lodged at any time but please note:

  • Buyers agree to only having a right of disputation over their purchase for an automatic refund within the 48 hour escrow period that commences immediately upon the execution of a purchase of an idea on teknocrat.
  • Any dispute lodged at any other time will not entitle any party to an automatic refund, as only funds held in escrow during the aforementioned 48 escrow period, can be refunded.